Privacy Policy | Pawspact vet

Pawspact Veterinarian Clinic LLC – OPC

This Privacy Policy explains how Pawspact Veterinarian Clinic LLC – OPC (“Pawspact,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our clinic, use our website, or interact with our services.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Pet information (name, age, species, medical history)
Appointment details
Payment details

b. Automatically Collected Data (Website)

IP address and browser type
Device type and operating system
Pages visited and access times
Location data (if enabled by your device)

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide veterinary care and follow-up services
Communicate with you regarding your pet's health and our services
Process payments and issue receipts
Improve our website, communication, and customer experience
Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information.

We may share your data only when:

Required by law or government authorities
Necessary to coordinate care with trusted veterinary partners or laboratories
You give explicit consent to share information for referrals or second opinions

4. Data Protection and Storage

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure digital systems, trained staff, and limited access to sensitive data.

However, no method of electronic storage or transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access or request a copy of your personal data
Update or correct inaccurate information
Withdraw consent for communication at any time
Request that we delete your information, where legally permitted

To make any of these requests, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the revised effective date.

8. Contact Us

If you have questions, concerns, or requests about your personal information or this Privacy Policy, please contact us:

📧 Email: info@pawspactvet.com
📞 Phone: 02/6747484
📍 Clinic Address: 22 Al Tashreef Street.

Pawspact Veterinarian Clinic LLC – OPC
Your trust is our responsibility.